Privacy Policy
YSA Profiles is a directory and communication app for young single adult (YSA) wards and stakes. It is operated by Profiles Operations, LLC ("we," "us," or "our"). This policy explains what information we collect when you use the YSA Profiles mobile apps, the web app at app.ysaprofiles.org, and this website (together, the "Service"), how we use and share it, and the choices you have.
YSA Profiles is an independent service. It is not owned, operated, or endorsed by The Church of Jesus Christ of Latter-day Saints.
Information you give us
- Account details: your name, email address, and/or phone number, and your password (stored only in hashed form).
- Profile details you choose to add: photo, birthday, hometown, a short bio, school, major, work, whether you have a car, interests, talents, experiences, and mission information.
- Home address: where you live now, so ward leaders can serve and contact members.
- Emergency contact: the name, relationship, phone number, and address of someone to call if something happens to you. Please only add someone who is comfortable with you sharing their details.
- Ward and stake: which ward and stake you belong to or follow, your organizations (such as Relief Society or Elders Quorum), and your groups.
- Content you create: chat messages, polls and votes, reactions, attachments, announcements, events, event RSVPs, and feedback you send us.
Information collected automatically
- Device and push information: if you allow notifications, a push token that lets us send notifications to your device.
- Technical information: basic logs such as IP address, browser or device type, and the time of requests, which we use to run, secure, and debug the Service.
- Local storage: we store a sign-in token on your device so you stay signed in. We do not use advertising cookies or third-party tracking for advertising.
How we use information
- To provide the Service: show the ward and stake directory, deliver announcements, events, chats, and notifications, and let you find and connect with other members.
- To create and secure accounts, including sending sign-in, activation, and password-reset codes by email or text message.
- To let ward and stake leaders welcome new members, keep rosters current, and contact members.
- To respond to support requests and feedback, and to improve the Service.
- To prevent abuse, enforce our Terms of Use, and comply with the law.
We do not sell your personal information, and we do not use it for targeted advertising.
Who can see your information
- Members of your ward and stake can see your directory profile, such as your name, photo, and the profile details you've added.
- Ward and stake leaders and others given access by a leader can see more, including your contact information, home address, and emergency contact, as needed for their responsibilities. What each person can see depends on the permissions they've been given in the app.
- Chat participants can see the messages you send in chats you're part of.
- Followers (people who follow a ward or stake without being members) can see the announcements and chats that ward or stake shares with followers.
Service providers
We share information with companies that help us run the Service, only as needed for them to do that work for us:
- Hosting and database providers (such as Railway) that store and serve the Service.
- Google Firebase Cloud Messaging and Apple Push Notification service, to deliver push notifications.
- Google Maps Platform, to look up addresses when an event location is entered.
- Email and text-message delivery providers, to send sign-in codes and notifications.
We may also disclose information if required by law, to protect the safety of any person, to address fraud or security issues, or as part of a merger, acquisition, or sale of assets, in which case this policy will continue to apply to your information.
How long we keep information
We keep your information while your account is active. When a profile is deleted, it is deactivated: it is removed from the directory, every roster, and all groups, and its sessions are signed out. Messages you sent stay in their conversations but show as "Unknown." We keep deactivated records so that a leader can restore a member who was removed by mistake, and for security and legal purposes. If you would like your information erased entirely, email us and we will delete it, except where we must keep something by law.
Deleting your account
You can delete your profile at any time in the app: open Edit profile, scroll to Danger zone, and choose Delete my profile. You can also email [email protected] from the email address on your account (or include the phone number on your account) and ask us to delete your account and data. We respond to deletion requests within 30 days.
Your choices and rights
- You can view and edit your profile at any time, and leave out any optional details.
- You can turn notifications off in the app or in your device settings, and mute individual chats.
- You can ask us for a copy of your information, to correct it, or to delete it by emailing [email protected]. Depending on where you live, you may have additional rights under local law, and we will honor them.
Security
We protect information with encryption in transit (HTTPS), hashed passwords, and access controls that limit what each person can see. No system is perfectly secure, so please use a strong password and let us know right away if you think your account has been compromised.
Age requirement
The Service is intended for adults. You must be at least 18 years old to create an account. We do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. If we make significant changes, we will let you know in the app or by email before they take effect. The date at the top shows when it was last updated.
Contact us
Profiles Operations, LLC
[email protected]